play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 0408966447
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email, making login easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, you can attempt to send it again after a delay. If this doesn't work, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your correct KYC (Know Your Customer) details to our customer support team via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version and can log in to play without any problems. Once updated, you should be able to easily access the app and enjoy playing.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw earnings from gaming activities, not bonus amounts. This means your withdrawal is based only on the money you've earned while playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhar card, UPI, and bank details. This will help complete the required verification process. Saving these details will facilitate a smoother experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but ideally takes around 3 hours. However, delays can occur with payments, resulting in wait times of up to 24 hours. This variability in processing times is a potential drawback of using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To confirm the status of your withdrawal, go to the settings and check your transaction history. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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